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Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 29671
Experience:  Android Systems Specialist
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My kindle paperwhite will not respond to swiping to unlock

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My kindle paperwhite will not respond to swiping to unlock it and it also shows the time to be one hour before the actual real life time. It is fully charged and has been so for at least 12+ hours.
Thanks for your question. My name is XXXXX XXXXX I look forward to assisting you.

I would like to start by doing the following please

Hold the power to off for 30 seconds, then release.

Then turn it on and tell me if it now operates correctly

Thank you
Richard and 3 other Android Devices Specialists are ready to help you
Customer: replied 3 years ago.
It appears to be working!, but the time des played is still one hour less than the real life time.
No problem, you just need to correct the tim

Please follow this video tutorial to do this

Click Me To View

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you
Richard and 3 other Android Devices Specialists are ready to help you