How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 29544
Experience:  Android Systems Specialist
32989067
Type Your Android Devices Question Here...
Richard is online now
A new question is answered every 9 seconds

How to delete auto backup album of my phone gallery

This answer was rated:

I have some photos on my phone that are in "Auto Backup" album in my photos file.

How do I delete these photos and how were these saved in this way?

Thanks for your Question. I look forward to assisting you.

Can you tell me the model of the LG phone please?

Thank you

Customer: replied 3 years ago.

4G LTE

Thanks Tom.
You can delete the photos using a File Manager App.
Go to the Google Play Store and download the free App OI File Manager.
Once downloaded, open it and navigate to the Backup Folder.
It is similar to how you copy, paste and delete files in Windows Explorer.
You can then delete the backup Album.
A tutorial on how to use OI File Manager can be found here.
http://www.youtube.com/watch?v=x1S2R46cHjI
If you have any difficulties at all, please do not hesitate to let me know so I can assist you further
Thank you
Customer: replied 3 years ago.

I have downloaded app but can't locate pictures I want to delete. The "pictures" file is empty.

Where exactly are you seeing this backup folder Tom?
Customer: replied 3 years ago.

"Gallery" file on home page. In that file I have files with my saved photos, a file with my photo saved to sd card, a file with a"Profile Photo" and a file with the photos I want to delete. The last 2 were "auto-backedup" apparently

ok, then they are likely on your Google+ account
Go to Google Plus
Log in with the GMail account you used when setting up the LG.
Then on the top bar, click on photos, then navigate to the album the pic you want to remove and delete it.
This should then remove them on the phone.
Let me know the results please
Customer: replied 3 years ago.

OK, found the photos but don't see option to delete.

To delete Tom
Go to Photos and choose Photos from the dropdown.
Touch the checkmark to select photos.
Select the photos you want to delete by touching the checkmark associated with each photo.
Touch the trashcan icon to delete the photos.
Let me know if you have any difficulties please
Customer: replied 3 years ago.

When I open the Photos file, I see the pictures in two files "Auto backup" and "Profile Photo". When I click on the auto backup file there is no way to "check" photos and send to trash.

ok, can you follow the instructions here step by step on either the computer or the phone and tell me exactly where you get stuck please Tom
Click Me
Customer: replied 3 years ago.

I downloaded google +, went into photos, found the ones I wanted to delete, but no trash can icon is visible. It seems to want to share these photos, not delete them

If you press the photo once do you then see the Trash icon?
Customer: replied 3 years ago.

I just deleted from the Google+ files but when I checked the home page "Gallery" file, they are still there. does that makes sense?

yes, as we need to clear the cache on this.
Go to Settings, Applications.
Look for the Gallery, press it and press Clear Data.
This does not affect your photos as it will reload them from the phone, but leave out the deleted ones.
Once you do this, they should then be removed Tom.
Let me know if you have any difficulties please
Customer: replied 3 years ago.

Gallery from the home page?

No, you go to SETTINGS, Then APPLICATIONS (or Manage Applications)
There you see Gallery.
If you cannot find it, restart the phone as this can clear it.
Customer: replied 3 years ago.

Went to settings, then "Apps" , but do not seeGallery.

It will be listed under ALL
It i there, you may be looking in the Downloads list, not the ALL list Tom.
Customer: replied 3 years ago.

Ok, from the home screen, I clicked on the icon in the lower left corner, then "settings", from there I have many options divided into "wireless and networks" "device" (where i found "apps"),"personal", and "system". Is that "apps the one I click? When I do it shows 3 tabs, "Downloaded", "SD Card" and "Running" No "Gallery" file or icon appears.

you may need to scroll to the right or left to look under ALL.
Gallery will be in the list for All.
Customer: replied 3 years ago.

What I described was a list, there is no left or right, only up or down. Are you talking about icons on the phone home page? I'm terribly confused. If you read my description of the actions above, am I in the right place?

I cannot tell.
Do this
Tap Settings.
Tap Applications.
Tap Manage applications.
then you see the headings,
Downloaded", "SD Card" and "Running", "All"
All is to the right, which is why you need to scroll left to see it.
Customer: replied 3 years ago.

GOT IT!!!

:-)

But when I clicked on Gallery and tried to click cache. Nothing happened.

Good work! :) I know these devices can be confusing.
You dont, you press Gallery and press Clear Data please Tom.
It wont delete photos, just the gallery data which it recreates from the photos.
Customer: replied 3 years ago.

Done!! Thank you. You were very helpful. How do I disable auto backup?

please follow the instructions here to disable it https://support.google.com/plus/answer/1304818?hl=en

If you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.

Thank you

Richard and other Android Devices Specialists are ready to help you