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Do you have any other devices that connect to the network via WiFi?
yes, an asus computer & a toshiba computer, also a kindle. i plugged the tablet directly into the modem with no results. i'm wondering if there is a problem with the tablet & centurylink since i was able to connect on the best buy web site when in the store
addendum to above: will probably try to exchange for different brand of tablet.
hmmm ... well, I don't find any problems between the Memopad and Centurylink. So if the exchange doesn't help, please let me know and we can continue troubleshooting.
miraculously connected after the umpteenth try. guess the modem gods awakened. will now try to transfer files fron pc to tablet
can't really rate your help since things resolved themselves, but will check ok so you can be paid for your time.