This does not work, when you release both buttons the tablet starts normally after briefly showing some sort of warning
This does not work. This is a Galaxy tab 2. I tried this before I contacted you.
After doing this the Android logo appears on the screen. Beneath the logo it says "Do not power off target" and beneath that is says "Downloading". I got this this far before contacting JustAnswer. I left it on the "downloading" screen for several hours but it never changed so I turned it off, then back on, and it started normally, but still locked. I contacted Samsung support USA and they told me thatsince it was not a US model that were unable to provide online support.
I have tried that several times but it never displays a selectable menu, just the downloading screen.
I purchased it in Bangkok at a Samsung Store, it worked great, and I prefer it over my iPad. Just can't remember the security code.
It's not a fake. Just tried again holding the volume DOWN button as in the video. It works, now I have the menu. Thanks.