Google play store stopped working on my tablet.
Type of Device: TabletModel: galaxy 10.1What have you tried so far?: New download, in play store stop, empty cache,,delete data
Welcome to JustAnswer.com.Please do uninstall Google Play Store as follow:
We did this already and it did not work..Has itbsomething to do with my country of living (Curacao, Newtehrlands Antilles)
Please let me know how it went. Thank you!
It does not work
Error message [DF-DFERH-01]
Where cab I find clear data after settings
Wehavefound the dcorrect screen , cleared data and donot find Uninstall. We have a dutch version...can it be"forced Stop" and ordelete updates?
I think I got nthe app removed by deleting updates ans the data and the stop.It was gone from the aqpps list.I will wait now after switchingnof
After rebootig the app did not load
Here we are again.
The status is as follows:
- no google play available, no market (only search,+,maps)
- play store as een app is still in the list of apps but as "stopped"It appears to me that it cannot be removed. When starting it uo again the same error message appears.
Cannot we download Google play and or another version of Playstore for androids?
Thx for helping by the way
I tried to download directly on the tablet. Error message "missing-key-pair-Id parameter"
I downloaded on this PC from your link, I put it on the desktop, I copied it to the tablet in "my files" It does not show in äpplications"and when touched it appears to want to replace the application. So nothing works
I still think it has somethingbto do with my country where I live
It is the country.
Make sure your country is Netherlands Antillies on your GMail account. Than try and let me know please
I cannot find the place where i can change my country
12/05 2:53 No commenton error message
3:09 We cannot find "uninstall"
3:38 Can we not better download a new version of Play (store)
12/06 12:18 Same queswtion
09:49 Where can I change the country
It is like trial and error
By the way: if we change our google account will we then have a different Email account as well, because that has big implications
I am afraid to do so because my google account is linked to my gmail.So when i make a new account i have to delete the old one and that means a new email adress.
Am I right ??
I am very sorry for my incompetence but when I create a new google account they ask for my email adress. When I use the existing adress with a new password ***** refuse because this adress already exists and when I make a new email adress they say the adress does not exist.I did this on my PC. Must I try this on the tablet ??
I made a new account on my PC. I went to "synchronise"on the tablet but I only see the old account and I do not know how to delete this anyway
Sorry, emtied the data, opened play store and error message
[DF-DFERH-01] appeared again as always. I think I throw my tablet in the ocean.
Although it must be a google problem i think
Yes, that has been said before but I cannot change the country or whatever.Being Dutch I bougt and installed everything in The Netherlands and it worked perfect here on Curacao till last week'We tried to install spotify and copied (apart from spotify) some music from this PC (XP) to the tablet. That worked OK but the next morning Google play store did not work
A sreen comes up with Google play and the message "there was an error,try again later". In other words google play does not work.
To be correct I copied and pasted your line
when i went to the page.
Reading about the error some very complicted articles. it appears to me that there is a constraint between the place I am now and the registered country when I installed Play store and/or the google account. Rhere is some check some where I think (although I am no expert)
Should I reset the tablet and write Netherlands while installing and make a new mail account with Holland as well ?
It appeared that I cannot make Curacao as my country on the tablet. I was mistaken : they asked for the language (Nederlands)
I am restarting now...at the question "allow googles location service"and üse my locatio for other services"should I allow or not
In settings I have disabled them as well as Wifi to be used for location services Play store nor responding
yes , I used it several times already.Although ther is nothing like "manage applications" I can
- force st-
- uninstall updates
- clear cache
and "clear defaults"is not high lighted
I will wait to press any button
I only restarted and the same error came. I noticed that the number of data and cache came back up the same.
Shall I use back up and reset without backing up "my data"and without "automatic restore" and then "factory reset"maybe
No, it just happened last week thursday. I do agree that it is something with the location. That is why I asked to disable the locationsevices also via Wifi.
I can completely disable play store (I founded out) and may be do the factory restore without the mentioned items.
Like I said, if it does not work it is $500 down the drain
If you explain VPN to me as a dutchman and I started these conversations with your company on saturday 5th
Still again what is it short for ( virtual.....) and we donot have other devices.
What will happen if I perform the suggested procedure
It is all very disappointing. I have seen that I can set up a VPN but I do not understand why yhe costs will be that high. Can I connect to a private person or must I choose a dutch provider for that. Can I do that from here or from Holland.
Leave the issue open please after responding this last question.
Is it just the router to be extra or the provider here ?? Can I use the same line ??
The rest I have to contact Holland for and they are away from work now
Thanks also It will take some time
I have consulted a local expert, who has consulted Google. Google admits there is a bug in their systeems and they expect it to be repaired in a few weeks. True or false ??
So VPN is not necessary.
Also inform your collegue "SVITExperts" that advising to reset the factory settings should be done after making a back-up. If done so the apps downloaded by myself (like Skype) would not have been lost and all the commotion would not have ben there because I could have used my apps after resetting the back-up and what remained was that I would not be able to download new apps, which was the last of my problems.
Despite of your personal good attempts I am quite disappointed by the way this issue is handled by the "experts".