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Nick H.
Nick H., Android Specialist
Category: Android Devices
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Experience:  Sr. Android Expert, Phone Tablet Repair Shop
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My Samsung Galaxy 3 is stuck on "emergency call", on the opening

Customer Question

My Samsung Galaxy 3 is stuck on "emergency call", on the opening screen, how do I release it?
Submitted: 1 year ago.
Category: Android Devices
Expert:  Thomas replied 1 year ago.
Hello! My name is Thomas and I'm happy to assist.

Sounds like an error with your SIM card. Power off the phone. Remove the SIM. Power the phone on. On the 'No SIM' screen, insert your SIM. If it isn't recognized or returns to the Emergency Call screen, power cycle the device again.

If none of this works, clean the SIM with a Q-tip and water. If you have continued failure you need to check the SIM with your service provider.
Customer: replied 1 year ago.

Sorry doesn't work


 

Expert:  Nick H. replied 1 year ago.
Hi and welcomed to JustAnswer.com,

My name is Nick. I will assist you with your Android issues.

You might want to test your phone with another working SIM card. Turn your phone off. Insert the working SIM card. See if it will work or still have the same problem.

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