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Daniel
Daniel, Engineer
Category: Android Devices
Satisfied Customers: 7897
Experience:  Electrical Engineer BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert
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My samsung infuse keeps flashing the samsung logo

This answer was rated:

My samsung infuse keeps flashing the samsung logo

Hi there happy to help.

 

Press and hold the Power and volume buttons.(I know you have tried this)

 

Next........Release ONLY the Power button, keep holding the volume.

 

Now a menu should appear giving you the options to Fastbook, Recovery, Clear Storage, and Simlock. Select Clear Storage. Use the Volume Down button to navigate the menu.

 

Press and release the Power button once more.

 

Wait for your device to reboot.

 

Let me know,

 

Customer: replied 3 years ago.

I tried that and I do not get a menu it still keeps flashing samsung


 

How old is the phone?

 

Customer: replied 3 years ago.


over a year old

Has it gotten wet or physically damaged in any way?

 

 

Customer: replied 3 years ago.

It's my daughter's phone, as far as I know it hasn't. Her battery wasn't holding a charge so we took out the old battery and put in a new one and it just flashes samsung

OK, the phone has a hardware issue. Please call here........

 

1-888-987-4357

 

The phone has a 1 year warranty however ask them what they will do for you, as you are just out of warranty.

 

At the least they will offer you a repair or refurbished replacement at a small fee.

 

Let me know how it goes.

Daniel and other Android Devices Specialists are ready to help you