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Engineer John C.
Engineer John C., Engineer
Category: Android Devices
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My galaxy s3 is stuck on emergency calls how do i fix it?

Customer Question

My galaxy s3 is stuck on emergency calls how do i fix it?
Submitted: 1 year ago.
Category: Android Devices
Expert:  Waitongu2 replied 1 year ago.

Waitongu2 :

hello Susan

Waitongu2 :

Lets try remove the battery and the sim card. keep them out for about half a minute. Return the SIM card and the battery then turn it back on.

Waitongu2 :

Please let me know how the phone behaves after that.

Customer :

Already done that also left phone on took out battery and sim put bk in didnt work im with virgin media it says that in vpn but if u go to phone statues it says t-mobile no network connectivity but wen i go to available networks and press virgin says cant connect. How do i fix this?

Customer :

As im not recieving or call out,cant recieve messages or send messages and this is my main phone.

Customer :

uve not said anything.

Waitongu2 :

the phone was working with virgin before?

Waitongu2 :

Are you there?

Expert:  Waitongu2 replied 1 year ago.
Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

What happens now?

If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.
Expert:  Engineer John C. replied 1 year ago.
Hello, I am Engineer John C., I will be your expert today.

Probably the Sim Card is defective. Please go to your carrier store and ask them to check the Sim Card.

If it is defective, they will replace it for free.

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