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neelimark
neelimark, Customer Service
Category: Android Devices
Satisfied Customers: 494
Experience:  Android support specialist
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I shut down my Sony Xperia Ion and it wont turn back on again.

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I shut down my Sony Xperia Ion and it won't turn back on again. When I plug it in to charge I get no response from that either. Any suggestions?

neelimark :

hi


 

neelimark :

welcome to justanswer.com


 

neelimark :

when this issue started ?


 

neelimark :

You may try doing a force reboot of your device


 

Customer:

It started tonight, how do i do a forced reboot?


 

neelimark :

for that just press and hold the volume up key and power key together for 5 seconds


 

neelimark :

after your phone vibrates , release the keys


 

Customer:

ok i did that and its turning on now


 

Customer:

thank you very much


 

neelimark :

cool ..


 

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