How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Cris Your Own Question

Cris , Technician
Category: Android Devices
Satisfied Customers: 5816
Experience:  3yrs. experience with Android phone and tablets.
Type Your Android Devices Question Here...
Cris is online now
A new question is answered every 9 seconds

my tablet android 4.0 will not turn on battery full charged

Resolved Question:

my tablet android 4.0 will not turn on battery full charged just a blank screen I have only just purchased it
Submitted: 4 years ago.
Category: Android Devices
Expert:  Cris replied 4 years ago.

Thanks for contacting I am Cris.

Plug your tablet to the charger for 5 minutes. After 5 minutes while still plugged in press and hold the power button for 1 minute. Then allow up to 3 minutes for the software to load.

Please let me know the outcome. Reply back to me with any further questions BEFORE selecting any negative rating.
Customer: replied 4 years ago.

Thanks it worked but there was nothing in the small manual for fixes for this problem why did I have to re-lug the charger in if the battery was on 100%one more thing what sought of card to I need to buy to operate the internet - as you can this is all totally new to me

Expert:  Cris replied 4 years ago.

The manual doesn't really tell you anything about this issue.

It's basically a glitch within the software this is common will all e-readers/tablet.

Forcing a restart of the device with the instructions I gave you takes care of the issue.
Cris and 2 other Android Devices Specialists are ready to help you
Expert:  Cris replied 3 years ago.
Hi Kay,

I'm just following up with you to see how everything is going. Did my answer help?

Let me know,