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Nick H.
Nick H., Android Specialist
Category: Android Devices
Satisfied Customers: 8095
Experience:  Sr. Android Expert, Phone Tablet Repair Shop
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Why cant i hook up my galaxy tab to my tv through hdmi c

Resolved Question:

Why can't i hook up my galaxy tab to my tv through hdmi cable
Submitted: 2 years ago.
Category: Android Devices
Expert:  Nick H. replied 2 years ago.
Hi and welcome,

My name isXXXXX will assist you with your Android issues.

What adapter do you have?

Did you select the correct source on your TV?
Customer: replied 2 years ago.

sorry about delay to your response . samsungHDTV adapter.


I used HDMI port on TV

Expert:  Nick H. replied 2 years ago.
Thanks Steve!

Please disconnect the adapter from your Galaxy Tab. Make sure to connect all the cables and to your TV.

Please press and hold the Power button down for 20 seconds. Press Power button again to turn on your tablet if it did not reboot.

Then connect the adapter to your Galaxy Tab and see if you can get display on your TV. Thank you!

Customer: replied 2 years ago.
it didnt display on TV .I hve just brought tab the book that came with adapterif not working well upgrade software on tab what software would that be thanks
Expert:  Nick H. replied 2 years ago.
Steve,

Please check your Galaxy Tab version. Go to Settings->About tablet -> What is your Software version number?
Customer: replied 2 years ago.
android version 4.0.3 baseband version P5100XXLD7 kernel version 3.0.8-546364-user dpi@dell170#1
Expert:  Nick H. replied 2 years ago.
Thanks.

If you go to Settings->Display, can you change the output to TV?

Can get the your adapter model number?
Customer: replied 2 years ago.
KCC-REM-SEC-EPL-3PHPBE S/N;RT1B804AS E went yo settings and does not showtv option thanks
Expert:  Nick H. replied 2 years ago.
Thanks Steve.

It does show that it is compatible with your tablet but does not say about the Android 4.0.

Please do a quick reset on your tablet and test again.

Go to Settings

Select Apps-> ALL

Select Media Storage and Clear Data

Go back to ALL and select Google Services Framework

Select Clear Data.

Turn your device off and back on.

Try to connect to your TV and see if it will display. Thank you!

Customer: replied 2 years ago.
unfortunaly it did not work thanks
Expert:  Nick H. replied 2 years ago.
Thanks.

You might want to reset your Galaxy Tab to factory settings. This will wiped your data out so please back up your data to microSD card or connect to your computer and transfer them out. Then proceed as following:

-Go to Settings

-Select Privacy

-Select Factory data reset

-Select Reset tablet

-Select Erase everything

-Your tablet will reset which will take about 3-5 minutes. Set it up again and test your TV issue. Thank you.

Customer: replied 2 years ago.
it still did not work maybe adapter is not right one
Expert:  Nick H. replied 2 years ago.
Thanks Steve.

This means that the adapter is not compatible with the current version of Android 4. Please let me search for an adapter you can purchase.
Customer: replied 2 years ago.
that would be great thanks
Expert:  Nick H. replied 2 years ago.
Steve,

Please click on the links and decide which you can go with. They are all Samsung brand.

Galaxy Tab HDMI adapter

http://www.ebay.com/itm/Samsung-Galaxy-Tab-10-1-8-9-HDMI-Docking-Adapter-HDTV-out-EPL-3PHPBEGSTA-GENUINE-/190703085646?pt=US_Tablet_Accessories&hash=item2c66ca284e


http://www.amazon.com/Samsung-Galaxy-TabTM-HDTV-Adapter/dp/B0059UGT1K/ref=sr_1_1?ie=UTF8&qid=1343265199&sr=8-1&keywords=galaxy+tab+hdmi+adapter


Galaxy Tab Multimedia dock

http://www.ebay.com/itm/Genuine-OEM-Samsung-HDMI-Multimedia-Galaxy-Tab-7-0-Desktop-Charger-Music-Dock-/370634095968?pt=US_Tablet_Accessories&hash=item564b837d60


Here is a video reference:

http://www.youtube.com/watch?v=sVb-UAygr3I

These should work with your Galaxy Tab. Please let me know if you have any questions or concerns. Thank you!


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Thank you,

Nick

Nick H., Android Specialist
Category: Android Devices
Satisfied Customers: 8095
Experience: Sr. Android Expert, Phone Tablet Repair Shop
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