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I have a Pantect II model P5000 and I bought an app for it

 

Customer Question

I have a Pantect II model P5000 and I bought an app for it and when I try to open it to install it I get a message saying format not supported is there a fix for this

 

Optional Information:
Make: Pantech II
Model: P5000

Already Tried:
reset, Format memory, Looked for answers online

Submitted: 344 days and 18 hours ago.
Category: Android Devices
Value: $28
Status: CLOSED
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Expert:  RichieMe replied344 days and 17 hours ago.

Hi there, and welcome to JustAnswer, I look forward to assisting you today with your question and providing the best answer possible.

Can you tell me the name of the App please?

Customer replied344 days and 17 hours ago.

are you getting my replies?

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Expert:  RichieMe replied344 days and 16 hours ago.

No sorry Larry,

Can you repeat it please?

Customer replied344 days and 16 hours ago.

cell tracker, this is not an android it is a brew os

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Expert:  RichieMe replied344 days and 16 hours ago.

Thanks Larry,

The is from Cell Control correct?

Customer replied344 days and 16 hours ago.

I believe so cell_trackers_.com

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Expert:  RichieMe replied344 days and 16 hours ago.

Thanks Larry,

At the risk of receiving a poor rating from you, I am going to tell you the truth about Cell Tracker.

This software is a scam and will never work.

When it first came out, I tried every which way to get this to work on the iPhone, Blackberry and Android. I have years of experience with these phones and know them inside out.

It is not possible and there are a number of reasons for this (and even though in the back of my mind I knew this I still tried to get it working).

First, the Android does not run Java by default. I manually forced in a Java run time so it could run the Jar files (Bloover) but all I ended up with is errors due to the code not actually doing anything.

Secondly, it is not technically possible to "latch onto" a phone just by calling it. The way the Government, Military do this is by plugging into the frequency of the phone and listening in, or via the Cell Tower or the phone company. Each phones frequency has a secure digital encryption lock. There are scanners out there that can (highly illegal) get into this but it is a lot of work and you really need to understand encryption to do this.

Last and not least, if it worked, why are they making it these complicated files? Why not an App to download from the Play Store? Yet they do it this way which makes absolutely no sense.

A brief search on this will also show you all the people that have failed to get this working. The ones that say they did, never explain how when asked and are very likely to be paid by the company to spread this.

I know this is not what you want to hear, but I take the liberty to tell my customers this so that they can contact their credit company to get their money back (I wouldn't even bother getting a refund from Cell Control as they never issue this)

I hope you look at this and realize that for me, if this software really worked it would be a lot easier to tell you how to get it working rather than try to explain why it wont.

I also really hope that when you rate my answer you do not rate me poorly out of frustration regarding this program. If you are adamant that I am wrong, please do not rate me poorly but just let me know. I will opt out of the question, but i give a 100% guarantee you or anyone will never get this working.

In advance, Thanks for giving a positive rating! Ratings are how I receive credit for helping you today.

If you need further assistance for this problem before or after rating feel free to ask a follow up and I'll be glad to help.

Thanks,
Richard C

Customer replied344 days and 16 hours ago.

I am very impressed with your honesty and although I am disapointed It is Not your mistake you will get a good rating thank you larry

Accepted Answer

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Expert:  RichieMe replied344 days and 16 hours ago.

Phew!!

Thank you Larry, I never know how customers will react.

I can only (and will only) provide a honest answer, but some customers don't want to hear it and take it out on a poor rating on me.

I really appreciate your attitude on this Larry and wish you every success in the future.

Thank you

Richard

Expert TypeAndroid Specialist
Category: Android Devices
Pos. Feedback: 90.4 %
Accepts: 1771
Answered: 7/10/2012

Experience: Android Systems Specialist

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