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I have a AOL e mail addressXXX@XXXXXX.XXX and I used

 

Customer Question

I have a AOL e mail XXXXXXXXXX@XXXXXX.XXX and I used to get my e mails on my i phone. I since have changed my phone to a Samsung Galaxy S111 and cannot get any emails. Could you please send me the AOL settings so I can recieve this service. As I am working away from home could please also copy my office XXXXXXXX@XXXXXX.XXX. Thank you XXXXX XXXXXX

 



Already Tried:
Talked to Vodaphone technician

Submitted: 350 days ago.
Category: Android Devices
Value: £28
Status: CLOSED

Accepted Answer

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Expert:  Answers by Eric replied349 days and 21 hours ago.

Hi and thanks for using JustAnswer. My name is XXXXX XXXXX X will do whatever I can to help answer your questions and get your problem resolved ! Please Remember that when you are asked to rate my answer, you are rating My Service and not the site itself, or your frustration with your device.

No problem! There are a couple things that could be going wrong for you. More than likely its both. There is an issue with AOL's email servers and their ability to work well with the stock Android Email app. AOL is outdated and the technology behind their email is as well - but we can resolve this with the use of another(free) email app.

Open your Play Store app on your phone and install either K9 Mail or the free version of MailDroid. Once you do, use the following settings to add your AOL email to the app, just open the app and it will ask you to add an email account.

Settings: Choose Manual Setup, not Automatic -

  • Incoming Server: imap.aol.com - port 143 - disable use secure connection and verify certificate
  • Outgoing Server: smtp.aol.com - port 25 - disable use secure connection and verify certificate


  • Please keep in mind I am only credited for my answer if you rate me with "Ok Service" or higher. You are rating My Service - not this website or the quality of your device. If you feel the need to use a lower rating which adds a negative mark to my profile, please use the blue continue the conversation link instead - and tell me what else I can do for you to improve my rating.

    Expert TypeDeveloper
    Category: Android Devices
    Pos. Feedback: 96.2 %
    Accepts: 3132
    Answered: 7/4/2012

    Experience: Award winning Android Developer&part of the CyanogenDev team

    Ask this Expert a Question >
    Customer replied348 days and 19 hours ago.

    sorry I need the talk talk settings It does not recognise the talk talk account & password

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    Expert:  Answers by Eric replied348 days and 18 hours ago.

    Is your email an @talktalk.net email? Please dont tell me your actual email address, just tell me what comes after the @.

    Customer replied348 days and 18 hours ago.

    talktalk.net

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    Expert:  Answers by Eric replied348 days and 18 hours ago.

    Here are the TalkTalk Settings

    Loginusername@talktalk.net
    Incoming email (POP3)mail.talktalk.net - Port 110
    Outgoing email (SMTP)smtp.talktalk.net - Port 25
    Again, leave the SSL and Certificate options unchecked/disabled.


    Please keep in mind I am only credited for my answer if you rate me with "Ok Service" or higher. You are rating My Service - not this website or the quality of your device. If you feel the need to use a lower rating which adds a negative mark to my profile, please use the blue continue the conversation link instead - and tell me what else I can do for you to improve my rating.

    Customer replied348 days and 18 hours ago.

    Now it says cannot connect to the server (421 cannot connect to the server) Steve Jobs has a lot to annswer for!!

    Picture
    Expert:  Answers by Eric replied348 days and 18 hours ago.

    Ok, I am going to have to look into why you would possibly be getting that - as those are the correct server settings. I will post as soon as I have any new information for you.

    Customer replied348 days and 18 hours ago.

    Eric it is working in K9 You are a genius!!

    Picture
    Expert:  Answers by Eric replied348 days and 18 hours ago.

    Thanks!

    I knew K9 or MailDroid would work for you, and assumed thats what you were using as I mentioned it .

    Please remember to rate me positively or I am not credited for my assistance with you! have a great day.

     
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