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I am trying to install a 32 .gb micro sd in my Samsung Galaxy

 

Customer Question

I am trying to install a 32 .gb micro sd in my Samsung Galaxy Tab 2. It appears to be properly seated and the tab sees it but when i try to mount it, it says "bland sd or unsupported file system". When i try to select format, it says "checking sd card" but it does nothing. How do i get it to mount the card so i can use it?

 



Already Tried:
Looked at online forums. No help

Submitted: 280 days and 8 hours ago.
Category: Android Devices
Value: $20
Status: CLOSED
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Expert:  James replied 280 days and 8 hours ago.

Hi, did you get a chance to try the card in your computer or another device?

Customer replied 280 days and 7 hours ago.

i tried it in another Galaxy Tab 2 and it didn't work in it either. a 16 gb sd works in both Tabs. i tried it on my PC and it says it can't be formatted.

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Expert:  James replied 280 days and 7 hours ago.

Thanks - so now we know exactly what the problem is - the card itself is bad.

I also checked with Samsung and confirmed that the Galaxy Tab 2 WILL work with a 32GB card - no problem there. All you need to do is replace the card with a new one, and it will work in both devices.


Thanks,

J.

Customer replied 280 days and 7 hours ago.

this kind of feels like a "thanks for nothing" situation since it can't be fixed. i feel like a dumbs**t for not being able to figure it out myself. well done on your part, though.

Accepted Answer

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Expert:  James replied 280 days and 7 hours ago.

Thank you, XXXXX XXXXX that.

Can you please rate my answer below? I hope I earned a good rating from you.

Thanks again,

J.

Expert TypeSr. Smartphone Expert
Category: Android Devices
Pos. Feedback: 90.2 %
Accepts: 200
Answered: 7/3/2012

Experience: Vast experiencing supporting and servicing smartphones, including IOS, Symbian and Android.

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