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James
James, Sr. Android Expert
Category: Android Devices
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Experience:  Vast experience supporting and servicing Android smartphones and tablets.
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how do i unlock a samsung player 3.6 if my son has forgotten

Resolved Question:

how do i unlock a samsung player 3.6 if my son has forgotten his g-mail account and password?
Submitted: 2 years ago.
Category: Android Devices
Expert:  James replied 2 years ago.
Hi, what is the model of the device please?
Customer: replied 2 years ago.
samsung galaxy s wifi 3.6
Expert:  James replied 2 years ago.
Here is how to unlock the device- note that it will also delete all the data on the device, but there is no other way to remove the lock:

Hold the power button down for 8 seconds to turn the phone off.
Once it is off:

Hold the home button and volume up together (don't let go of both).
Turn the phone on with the power button, and keep holding the power button until you see the Samsung Galaxy SII logo.
At this point release the power button only keeping the the home button and volume up pressed.
You will then see the stock recovery menu appear.

Release all the buttons.

Now use the volume up/volume down to select Factroy Reset, and use the Home button to approve your selection.

J.
James, Sr. Android Expert
Category: Android Devices
Satisfied Customers: 15839
Experience: Vast experience supporting and servicing Android smartphones and tablets.
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