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Customer Question

why wont kies connect to my galaxy s2 gti1900t via usb?
I want to download ISC but need to back up phone first

 



Already Tried:
Everything. Usb debuging Updating kies Unmount SD Off and on again MTP App on phone says connected to kies, but Kies just says connecting and never acutaly does

Submitted: 279 days and 5 hours ago.
Category: Android Devices
Value: AU$36
Status: CLOSED
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Expert:  SVITExperts replied 279 days and 4 hours ago.

Hi and welcome,

My name isXXXXX will assist you with your Android issues.

Have you ever used your phone with Kies?

When you connect your phone, select Mass Storage, will the computer recognize the phone as External storage?

 
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