need to restart nook color.
Hi and welcome,My name isXXXXX will assist you with your Nook issues.Please reset your Nook Color as follow:
-Turn off your NOOK Color completely by pressing and holding down the
Power button for about 3-5 seconds.
-Tap Power off. If the Nook still not shut down, press and HOLD Power button for 20 seconds. It will reboot.
-Press and HOLD the power button AND the home (n button in front) button at the same time for 20 seconds.
-Wait for EXACTLY 1 minute and turn on your Nook Color.
If that does not work, please connect charger and do the steps again.
If the answer DOES NOT WORK, DO NOT RATE YET! Please reply to me by click on the REPLY TO EXPERT or CONTINUE THIS CONVERSATION button. You will be able to work with me and resolve your issue. Thank you!
Bernice,I saw that you opened another question. Please let me know if you still need help.
thank you for help
Bernice T age 89
Bernice,Did you get your Nook restart yet?If not, please do the following steps:Please reset your Nook Color as follow: