my galaxy 7.7 will not 'turn on'. screen is black. could it be that the battery has been dislodged (this happens sometimes with my phone).
I have charged the tablet to ensure it is fully charged
Hi and welcome,My name isXXXXX will assist you with your Android issues.First, please do a quick reset:
Please hold the power button down for 15-20 seconds.
Unfortunately this reset did not work Nick
Thanks Paula,Please do a hard reboot to see if this will make your tablet boot normally.
● Make sure tab is turned off, Press and hold the Power button for about 10 seconds to turn it off.
● Press and hold the Volume Up and Power buttons at the same time
● When logo appears on the screen release the Power button and continue press the Volume Up button.
● Select Reboot system now. Use Volume Up and Volume Down to scroll up and down. Use Power button to select.
● Let your device reboot.
Hello Nick, Unfortunately this did not work...the screen just remains black.
Thanks Paula.Did you connect your tablet to power charger? If not, please connect charger and repeat the steps 2-3 times. Thank you.By the way, where and when did you buy your tablet?
That's great!Love to hear back from you.
Thank you Nick, my Tablet is now fine. I feel a little embarrassed!! I will now use the full charger and not the USB cable.
Paul,Glad I could help. Please rate my answer so I can get credit.Thanks and have a great day!SVITExperts41090.7750371181
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