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I recently bought a Kindle from Amazon I have charged it up

 

Customer Question

I recently bought a Kindle from Amazon I have charged it up but I am having dfficulty with actually getting set-up to be able to use it and I am without any instructions, and not really sure what to do next.

 



Already Tried:
Just charged it up and also tried to get started but did not work

Submitted: 288 days and 23 hours ago.
Category: Android Devices
Value: £11
Status: CLOSED
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Expert:  Josh replied 288 days and 23 hours ago.

Hi! My name is XXXXX XXXXX X will be assisting you. Please rate my answer quality on the service that I provide. Let's get started!

Please click here ---> http://www.amazon.com/gp/help/customer/display.html/ref=hp_kindle_nav_ts_guide?ie=UTF8&nodeId=200317150

Scroll down to your Kindle and there will be 3 user guides that you can view. They will walk you through the whole process of getting started.



Please remember to only rate my answer when you are 100% satisfied. Please note you are rating my help and not the site or the solution only my help. If you feel the need to rate "POOR SERVICE" or "BAD SERVICE", please stop and reply to me via the Reply To Expert or Continue Conversation button with the issue you have. I will be happy to continue further and do everything I can to provide you with the service you seek.

Accepted Answer

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Expert:  Josh replied 288 days and 23 hours ago.

Hi Mary,

The rating 'Helped a little' is a negative rating on our website. Since I have provided you with a direct link to the user guides to help you get started, please let me know what I can do to receive a 'Got the job done' or higher/OK service or higher to get compensated for our troubleshoot.

If it was an honest mistake then please use this answer to re-rate my previous one otherwise let me know what I can do to better assist you.

Expert TypeTechnician
Category: Android Devices
Pos. Feedback: 85.7 %
Accepts: 103
Answered: 6/26/2012

Experience: Android technician

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