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Customer Question

I have a pandigital super nova 8" and I can not get it to accept my e-mail info. I called my provider TIME WARNER ROAD RUNNER and they tried but could not help me

 



Already Tried:
changed password XXX to no avail

Submitted: 299 days and 4 hours ago.
Category: Android Devices
Value: $30
Status: CLOSED
Picture
Expert:  RichieMe replied 299 days and 3 hours ago.

Hi there, and welcome to JustAnswer, I look forward to assisting you today with your question and providing the best answer possible.

A lot of times what happens when typing in information on these devices is it adds a space at the end when you switch to a different box.

Whilst this space is invisible, the device picks it up as part of the word, which causes this problem.

Can you retype in your information. When you jump to the next text box, go back and press to the very right. The cursor will be flashing at the end of the word eg: Your email address or password.

If you see a space between the cursor and the end of the word, delete it and then move to the next box (it wont add a space the second time).

Make sure this is the case for all your values and then submit it.

If you continue to have the problem, please let me know.

 
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