my samsung galaxy ace will not turn on.... can you help. I had been trying to download music from computer to phone - unsuccessfully. Gave up and disconnected my device, now it does not work can you help.
Just tried turning powering up connected battery charger and it showed a full battery but nothing else happening
Hi and welcome, My name is XXXX. X will assist you with your Android issues.
Please do the following steps
Press and HOLD Home button (Big button in the middle) and Power button
I am holding big butto
Do you see a blue menu come up?
No screen is completely blank
No nothing is power button same as big button in centre?
The power button is the button to turn off and on your phone
So press Home button and Power button at the same time
any menu or displays?
Did you get any menu?
If not, you can take the battery out for a minute
Reinsert battery and try the combo again
Support Android Devices
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Thank you very much my phone is now working. I will gladly pay the fee but do not wish to proceed after 7 day free trial. How would I cancel the monthly fee?
You are welcomed Mary.Glad I could help.Regarding the trial, please contact Customer Service at :
Customer Service phone number: 1-888-862-9212. Hours 6am-6pm PST.