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Good day I have a Samsung galaxy 11 why is some of the apps

 

Customer Question

Good day I have a Samsung galaxy 11 why is some of the apps when I'm trying to download telling me that there not supported in my country..is there anyway I can get around this..-

 



Already Tried:
Tryed to down load don't no what else to do

Submitted: 292 days and 18 hours ago.
Category: Android Devices
Value: $23
Status: CLOSED
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Expert:  SVITExperts replied 292 days and 18 hours ago.

Hi and welcome,

My name isXXXXX will assist you with your Android issues.

So you have this problem with only some apps but not all apps?

Are you using a US credit card on Google account?

Customer replied 292 days and 18 hours ago.

google account

Customer replied 292 days and 18 hours ago.

im using a google account

Accepted Answer

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Expert:  SVITExperts replied 292 days and 18 hours ago.

Thanks.

You have this problem with only certain apps?

If yes, please do the following steps:

Go to Settings

Select Applications / Apps->All

Select Manage Applications

Select All

Select Google Play or Market

Select Force Stop and Clear Data

Turn off your tablet and turn it back on.

Go back to Google Play or Market. Try to download those apps again.

If that does not work, please go to Settings->Accounts & Sync.

Remove your Google account there.

Turn off your tablet and turn it back on.

Go to Google Play or Market

Log into your Google account.

See if you can download the apps.

Please let me know if this method worked for you. Thank you.

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Thank you,

Nick

Expert TypeAndroid Specialist
Category: Android Devices
Pos. Feedback: 91.5 %
Accepts: 1854
Answered: 6/24/2012

Experience: Support Android Devices

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