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Category: Android Devices
Satisfied Customers: 3144
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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My samsung galaxy note wont send text messages. It can receive

Customer Question

My samsung galaxy note wont send text messages. It can receive texts and calls though. I have tried doing the one posted on your website but it still didn't work need help badly
Submitted: 1 year ago.
Category: Android Devices
Expert:  Nick H. replied 1 year ago.
Hi and welcome,

My name is XXXX. X will assist you with your Android issues.

When did you have this problem? Recently or when you first bought it?

So you did clear cache of messaging and clear data for Google Services Framework but still not working?
Customer: replied 1 year ago.
I just had this problem recently and had already tried clearing cache of messaging and clearing data for google services framework
Expert:  Nick H. replied 1 year ago.
Thanks.

Please go back to Messaging and select Force STOP and Clear data. Turn your phone off. Take SIM card out for 5 minutes. Put back and turn on your phone. Test to send a message. Thank you.
Customer: replied 1 year ago.
did it but its still not working
Expert:  Nick H. replied 1 year ago.
Thanks.

Did you get any error message?
Customer: replied 1 year ago.
no. Just an x mark
Expert:  Nick H. replied 1 year ago.
Thanks.

Please transfer your photos and videos to SD card or computer. Then please clear data for these services in All applications:

Messaging
Media Storage
Google Services Framework

Turn off your phone and turn it back. Then test sending text.

If that does not work, we can do a factory reset.
Customer: replied 1 year ago.
did it. Still doesnt work
Expert:  Nick H. replied 1 year ago.
Thanks.

The last test would be factory reset. Note: This will wiped your data out so please back up your data to microSD card or connect to your computer and transfer them out. Then proceed as following:

-Go to Settings
-Select Privacy
-Select Factory data reset
-Select Reset phone
-Select Erase everything
-Your phone will reset which will take about 2-3 minutes. Set it up again and test your text issue. Thank you.

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