How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Nick H. Your Own Question

Nick H.
Nick H., Android Specialist
Category: Android Devices
Satisfied Customers: 8084
Experience:  Sr. Android Expert, Phone Tablet Repair Shop
Type Your Android Devices Question Here...
Nick H. is online now
A new question is answered every 9 seconds

Hi...My samsung galaxy tab is absolutely dead. The battery

Resolved Question:

Hi...My samsung galaxy tab is absolutely dead. The battery was low so when it wouldnt come on, i assumed that the battery had died. However it has been plugged in to charge for the last 15 mins and there is still no indication that it is charging. Not even the indicator that it is charging. Please help.
Submitted: 2 years ago.
Category: Android Devices
Expert:  Nick H. replied 2 years ago.

SVITExperts :

Hi and welcome to JustAnswer.com.

My name is XXXXX XXXXX X will assist you with your Android issues.

SVITExperts :

Please connect to power adapter and press and hold the Power button down for 20 seconds.

SVITExperts :

Release Power button and wait for a minute and turn it on if your tablet did not reboot automatically.

SVITExperts :

If that does not work, please do a reset

SVITExperts :

● Make sure tab is turned off, Press and hold the Power button for about 10 seconds to turn it off.


● Press and hold the “Volume Up” and “Power” buttons at the same time, when logo appears on the screen release the “Power” button and continue press the “Volume” button. Select Reboot system now or select Fastboot and select Reboot.


● Let your device reboot.

SVITExperts :

Please let me know if these methods worked out for your. Thank you.

Nick H., Android Specialist
Category: Android Devices
Satisfied Customers: 8084
Experience: Sr. Android Expert, Phone Tablet Repair Shop
Nick H. and other Android Devices Specialists are ready to help you
Expert:  Nick H. replied 2 years ago.
What Happens Now?

Your chat has ended, but you can still work with your Expert to get an answer to your question if you have not yet received one.

Come back to this page at any time to see additional information from your Expert.  You will also receive an email when your question is updated.  If you want to send a message to your Expert, use the box below.

If you have already received a satisfactory answer to your question, click the Accept button above.  Experts are credited for each accepted answer they provide.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
< Last | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • Answers by Eric

    Developer

    Satisfied Customers:

    3144
    Award winning Android Developer & part of the Cyanogen Development Team
< Last | Next >
  • http://ww2.justanswer.com/uploads/AN/AnswersByEric/2012-2-12_5011_JAanimatedavi.64x64.gif Answers by Eric's Avatar

    Answers by Eric

    Developer

    Satisfied Customers:

    3144
    Award winning Android Developer & part of the Cyanogen Development Team
  • http://ww2.justanswer.com/uploads/KR/Kriptokrit/2012-2-29_23740_DSjjjjjjC0nnnnnnnnn0695.64x64.JPG Kriptokrit's Avatar

    Kriptokrit

    Technician

    Satisfied Customers:

    450
    Over 6 years of experience in Electronics support service.
  • http://ww2.justanswer.com/uploads/CJ/cjangulo1017/2011-10-5_14334_DSC08555.64x64.JPG Cris's Avatar

    Cris

    Technician

    Satisfied Customers:

    406
    3yrs. experience with Android phone and tablets.
  • http://ww2.justanswer.com/uploads/AN/AnswerManRob/2011-5-5_13327_IMG00364201004271053.64x64.jpg AnswerManRob's Avatar

    AnswerManRob

    Technician

    Satisfied Customers:

    338
    Over two decades of experience in electronics, including teaching for 5 years.
  • http://ww2.justanswer.com/uploads/CO/ComputEngineer/2012-2-6_20858_20111114201751jalogoold.200x200.64x64.jpg Engineer John C.'s Avatar

    Engineer John C.

    Engineer

    Satisfied Customers:

    301
    Engineer
  • http://ww2.justanswer.com/uploads/BA/barrenrock/2011-10-19_215925_JamesJAFinal.64x64.jpg James's Avatar

    James

    Sr. Android Expert

    Satisfied Customers:

    298
    Vast experience supporting and servicing Android smartphones and tablets.
  • http://ww2.justanswer.com/uploads/AS/ashiknasameen/2012-5-15_141836_final2.64x64.jpg Ashik's Avatar

    Ashik

    Android Tech

    Satisfied Customers:

    274
    Personal Experience with many Android devices and versions