Hi there, and welcome to JustAnswer, I look forward to assisting you today with your question and providing the best answer possible.
Can you tell me who your Cell provider is please
Sorry, thats the Phone brand
can you tell me the Cell provider eg: Verizon
Thanks, please do the following
Press Menu >> Settings.Settings >> Wireless & NetworksWireless & Networks >> Mobile NetworksMobile Networks >> Access Point Names
At this point you need to press your handset’s “Menu” key and then select “New APN”.
Enter in the following settings seen below. Anything not listed should be left blank.
Name: AT&TAPN: wap.cingularProxy: leave blankPort: leave blankUsername:WAP@CINGULARGPRS.COMPassword:CINGULAR1 (yes this is in CAPS)Server: leave blankMMSC: http://mmsc.cingular.comMMS Proxy: wireless.cingular.comMMS Port: 80MCC:310MNC:410 (note: this could also be 310, 41 or 15)APN Type: leave blank
Set this and make sure to Save it, then try sending the MMS please
ok, now test please
Can you take out the battery
wait 5 minutes then put it back in please
ok, give it 5 min please
ok, battery back in please
ok, try sending an MMS please
is it giving an error?
are you sure you have MMS services enabled for your account?
as it appears you dont
ok, try with these MMS settings please
Profile name: MMSMMSC: http://mmsc.cingular.comInternet Mode: http with proxyProxy Id: same as the other post:066.209.011.032Port Proxy: 8080Connection use the name from the internet APN (profile name)
did you fill in all the fields I gave?
ok, then the previous settings were correct
I really think for some reason they disabled your MMS service
as we do have the correct connection settings
Can you call AT&T and have them check the services on your account please?
Agreed on both points...
but double check it as we have done everything correct on our side
Still on the line with them?