Hi there, and welcome to JustAnswer, I look forward to assisting you today with your question and providing the best answer possible.
What is the make and model of the tablet?
Android OS 2.3 Mi7
do you have a make and model of the device please? as this is the software version
Is it a Samsung, Asus?
Wi fi Gingerbread ?
no sorry, but we can do these steps
First, can you hold the power button down on the device until it turns off
then press the power button to try to start it please
How did it go?
it stayed on the white android
When did this start, and where did you purchase the device from (and how long ago)?
Bought it used from ebay just received it
ok, it looks like the memory is damaged on the device
This is most likely why they have been selling it
I can only suggest that you attempt to get a refund for the device
Should I just return it
but with this problem, it is related to hardware sorry
You have been sold a faulty product sorry
If you require any additional information, please do not hesitate to let me know
and please remember to click Accept and take care