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Nick H.
Nick H., Android Specialist
Category: Android Devices
Satisfied Customers: 8183
Experience:  Sr. Android Expert, Phone Tablet Repair Shop
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I cant remember my samsung galaxy tab 10.1 screen password

Customer Question

I can't remember my samsung galaxy tab 10.1 screen password XXXXX
Submitted: 2 years ago.
Category: Android Devices
Expert:  Nick H. replied 2 years ago.
Hi and welcome to JustAnswer.com.

My name is XXXXX XXXXX I will assist you with your Android issues.

Please try 5 different times, do you see prompt for Too many attempts and enter your Google account?
Customer: replied 2 years ago.
I typed a few passcodes with the key pad but it says try back in 30 seconds i did that a few times more it said i entered it 10 times try back in 30 seconds
Expert:  Nick H. replied 2 years ago.
Please try to enter some more times, when you get the Google page, enter your Gmail or Youtube account to unlock.

We might need to reset your tablet. Do you need any data on the tablet?
Expert:  Nick H. replied 2 years ago.
Did your issue get resolved?
Customer: replied 2 years ago.
I need data that's on my device
Expert:  Nick H. replied 2 years ago.
Please connect your Galaxy Tab to your computer. On your computer, go to play.google.com and log into your account. See if this will unlock your tablet.
Nick H., Android Specialist
Category: Android Devices
Satisfied Customers: 8183
Experience: Sr. Android Expert, Phone Tablet Repair Shop
Nick H. and other Android Devices Specialists are ready to help you
Expert:  Nick H. replied 2 years ago.
You can turn off the tablet and turn it back on while connect to Computer. See if this will unlock your tablet.

If that does not work, please go to Google Play on your computer. Search for Screen Lock Bypass app. Hit Install button. Select your tablet on the list. Click Install button. This will push the app on your tablet.

On your tablet, you will see the app download and install. After the app is installed, turn off your tablet and turn it on. See if this will unlock your tablet.
Customer: replied 2 years ago.
how can i change my key code from settings in the tablet
Expert:  Nick H. replied 2 years ago.
Sorry for the delay.

To change the code, you can go to Settings->Security->Change screen lock.

If that does not work, you have to go to Settings->Account & Sync. Remove all the other accounts EXCEPT for Google account. Shutdown the tablet and select Unlock with your Google account again. This will prompt to change your passcode.

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