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Richard
Richard, Android Specialist
Category: Android Devices
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Experience:  Android Systems Specialist
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How do i get all the email folder and sub folders to sync automatically

Resolved Question:

How do i get all the email folder and sub folders to sync automatically and show if there are any new mail in these folders
Submitted: 2 years ago.
Category: Android Devices
Expert:  Richard replied 2 years ago.
Hi there, and welcome to JustAnswer, I look forward to assisting you today with your question and providing the best answer possible.

What are you synching the email program with? eg: GMail, Hotmail?

What is the make and model of the device you are synching with?
Customer: replied 2 years ago.
I'am going through exchange server and my handset is Samsung note GT-N7000
Expert:  Richard replied 2 years ago.
ok, the built in App on the phone does not support synching sub folders


K9, a free app for synching to exchange does.

You can download it for free from here

https://play.google.com/store/apps/details?id=com.fsck.k9

If you require any additional information, please do not hesitate to let me know.
Customer: replied 2 years ago.
I downloaded and installed the app you mentioned and i wasnt able to sync all the folders
Expert:  Richard replied 2 years ago.
what happened when you tried to synch the folders? and which version of Exchange do you have?
Customer: replied 2 years ago.
Microsoft exchange 2007 and it said that sync is disabled but i couldnt find any options to enable the syncing
Expert:  Richard replied 2 years ago.
ok, Be sure to set "Account settings" -> "Fetching mail" -> "Folder poll frequency" correctly. And please note that changes in settings are only saved after all settings screen have been left using the back button.
Customer: replied 2 years ago.
What does "Folder Poll Frequency" means and what the correct setting or what should i set it to
Expert:  Richard replied 2 years ago.
It is the frequency that it checks for emails

It is up to you what you wish to set it to, possibly 15 minutes?
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 16842
Experience: Android Systems Specialist
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