Hi there, and welcome to JustAnswer, I look forward to assisting you today with your question and providing the best answer possible.
You cant edit the Access Point, but create a new one and make it the default
do you see the option to create a new one there?
No, where is it?
Go to Settings>Wireless & Networks>Mobile Networks>Access Point Names.....press the menu button on your home row (the appearance and position may vary depending on the phone...consult the user's manual if it's not obvious). You should now have the option to create a new APN.
OK, I'm there now.
RichieMe, are you still there?
yes Im here
sorry, did you enter the settings Net10 gave you?
Yes, and then Net10 says that I should select the APN I just created and then delete the old APN from the phone if possible. I'm not sure how to select the APN and if I can or should delete the old APN.
leave the old one
just save the new one
I don't want to mess this up. How do I save the new one?
you added one?
this is a new one
how did it go?
I entered the settings that Net10 gave me and that's as far as I have gone. I think I need to know at this point if there is something that I need to do to save these settings. Do I need to click on the 'not set' at the top and enter a password?
yes, then it gets set as the default APN
how did that go?
OK, I'm checking to see if I can access my WiFi network. Everything seems OK. Thanks, XXXXX XXXXX been patient and helpful. There does seem to be a problem with the feedback mechanism. When I clicked on reply it was a very long time before it seems to have been transmitted to you.
good to hear it is working
please let me know if you need more information
and please remember to click Accept and take care
Will I get a copy of this in case I need to change it in the future? I will click Accept.
yes, it is in your emails as a link to this page
this page never closes