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Nick H.
Nick H., Android Specialist
Category: Android Devices
Satisfied Customers: 8154
Experience:  Sr. Android Expert, Phone Tablet Repair Shop
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warning message showing: Camera Failed ( galaxy s2 4g) I cant

Customer Question

warning message showing: Camera Failed ( galaxy s2 4g) I can't use the camera. what should I do?
Submitted: 2 years ago.
Category: Android Devices
Expert:  Nick H. replied 2 years ago.
Hi and welcome to JustAnswer.com.

My name is XXXXX XXXXX I will assist you with your phone issues.

I would need some more information from you to better assist you.

When did you this issue?

Did you get an error message? If yes, please type the EXACT message.

Did you update the software/firmware recently? Or any changes?
Customer: replied 2 years ago.

This issue occured 2 days ago.

 

message received is:

Warning

Camera failed

 

I am still becoming familiar with this phone but have used samsung android on previous phone. I'm not aware of updating or changing anything recently.

Expert:  Nick H. replied 2 years ago.
Thanks for your reply.

Please do the following steps:

Please go to Settings

Select Applications / Manage Apps

Select Manage Applications

Select All

Select Camera and/or Android Camera

Select Force Stop and Clear Data

Turn your device off and back on.

Test your camera.


If that did not work, please do a Google services reset:

Please go to Settings

Select Applications

Select Manage Applications

Select All

Select Google Services Framework

Select Clear Data.

Turn your device off and back on.

Test your camera.

Please let me know if these methods worked out for you. Thank you.

Nick H., Android Specialist
Category: Android Devices
Satisfied Customers: 8154
Experience: Sr. Android Expert, Phone Tablet Repair Shop
Nick H. and 2 other Android Devices Specialists are ready to help you
Expert:  Nick H. replied 2 years ago.
Thanks Alison for your feedback.

This was just a software corruption. Reset the services corrected the issue. This issue rarely happens.

I am glad I could help.

Thanks for your feedback. Have a great weekend!

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