Disconnect the power cable
press and hold down the power button for 30 seconds\
release the power and wait 5 seconds.
the connect the power cable and let me know if there is any activity
now it came on but the battery charge shows it's barely charged
so I am not confident it's actually charging
can we try another wall plug perhaps?
oh sure though I have tried 3 already
ok so I didn't try a new plug I just plugged it again after whatever you just did...and ti now says charging
was that like a reset or something?
It was a soft reset :)
so what happened?
I had it plugged in all night and it did nothing
we can check for software updates if you have a few more minutes
to check go to Settings>>about>>software update
system firmware update?
it says no updates are available
ok then you should be ok. just check about once a month for updates.
thank you so much
very welcome :)
happy mom's day
call you mom
positive feedback is always smiled upon and Happy mom's day :)