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Waitongu2
Waitongu2, Technician
Category: Android Devices
Satisfied Customers: 989
Experience:  Member xda dev Samsung forums, owner 2 Galaxy S Gingerbread Root.
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Suddenly my Asus tablet wont charge. Its quite new ... less

Resolved Question:

Suddenly my Asus tablet won't charge. It's quite new ... less than a year...
Submitted: 4 years ago.
Category: Android Devices
Expert:  Waitongu2 replied 4 years ago.

Waitongu2 :

Hello

Waitongu2 :

Disconnect the power cable

Customer:

Hello

Customer:

done

Customer:

and...

Waitongu2 :

press and hold down the power button for 30 seconds\

Customer:

ok

Waitongu2 :

release the power and wait 5 seconds.

Waitongu2 :

the connect the power cable and let me know if there is any activity

Customer:

now it came on but the battery charge shows it's barely charged

Waitongu2 :

ok.

Customer:

so I am not confident it's actually charging

Waitongu2 :

can we try another wall plug perhaps?

Customer:

oh sure though I have tried 3 already

Customer:

on sec

Waitongu2 :

ok

Customer:

ok so I didn't try a new plug I just plugged it again after whatever you just did...and ti now says charging

Customer:

was that like a reset or something?

Waitongu2 :

Yes

Waitongu2 :

It was a soft reset :)

Customer:

so what happened?

Customer:

I had it plugged in all night and it did nothing

Waitongu2 :

we can check for software updates if you have a few more minutes

Customer:

sure!

Waitongu2 :

to check go to Settings>>about>>software update

Customer:

system firmware update?

Waitongu2 :

yes

Customer:

it says no updates are available

Waitongu2 :

ok then you should be ok. just check about once a month for updates.

Customer:

thank you so much

Waitongu2 :

very welcome :)

Customer:

happy mom's day

Customer:

call you mom

Customer:

:-)

Waitongu2 :

positive feedback is always smiled upon and Happy mom's day :)

Customer:

thank you

Waitongu2 and 2 other Android Devices Specialists are ready to help you