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Nick H.
Nick H., Android Specialist
Category: Android Devices
Satisfied Customers: 8149
Experience:  Sr. Android Expert, Phone Tablet Repair Shop
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Samsung Galaxy Mini S5570 touch screen not working

Resolved Question:

All of a sudden my touch screen of my Samsung Galaxy Mini S5570 doesn't work. All buttons work and it is loading everything, but I can't type anything so I cannot enter my pin. It worked normally up to the time when I switched batteries to charge my other battery.
Submitted: 2 years ago.
Category: Android Devices
Expert:  Nick H. replied 2 years ago.
Hi and welcome to JustAnswer.com.

My name is XXXXX XXXXX I will assist you with your Android issues.

Please try this reboot method:

1. Power off phone
2. Press and hold Menu Button ( middle ) + Power button on for at least 10 seconds
3. Android System Recovery Mode Appear
4. There are 4 options
5. Select Reboot system now.
6. Test to see if you can use your phone screen again.

If does not work, please backup your data. We will have to reset the phone to factory settings. This will wipe data on your phone.

1. Power off phone
2. Press and hold Menu Button ( middle ) + Power button on for at least 10 seconds
3. Android System Recovery Mode Appear
4. There are 4 options
5. Select wipe data / factory reset.
6. After done, select Reboot system now.
7. Your phone will reboot in. Test to see if your screen will work now.

If this still not work, please call Samsung for repair or replacement:

Mobile phones 1-888-987-HELP(4357)

Mon - Fri : 7am - 9pm (CST)

Sat : 9am - 6pm (CST)

Nick H., Android Specialist
Category: Android Devices
Satisfied Customers: 8149
Experience: Sr. Android Expert, Phone Tablet Repair Shop
Nick H. and other Android Devices Specialists are ready to help you

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