That will clear out all storage in a matter of minutes and you can sign right back in, and it will be fine!
I read this solution in the instruction booklet and was a little hesitant because I would have to reregister all over again. Well I did it anyway, and my internal storage is now less then it was and application storage, which I uninstalled everything in it is now less. Do you have anymore suggestions.
If you call now, you can probably get your new Fire tomorrow! Call this number, and it will get you to the warranty replacement department for Amazon and you will be able to get it exchanged. 1-866-321-8851. I still suggest attempting to reset twice more, but if that doesnt work then get your replacement!
I have explained to the tech at amazon at least four times the problem with the memory and he doesn't get it. I have restored to factory default at least 6 times now and the memory amount stays the same. He has now hung up on me. I am going call again when I have calmed, but not right now. Thank you for your help. And I will not be asking for a refund.
Thats horrible! Amazon is known as having the best customer service of any major company. It seems you got a bad CS representative.
I suggest when you call back, that you tell them the device just wont work. That it boots up and you have reset it multiple times but no apps open, just tell them its horrible and you would like a replacement.
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If they are listed as in the "cloud" and not under the "device" tab, then they are not taking up your memory. Nothing used the devices memory unless its on the device.