Hi and welcome to JustAnswer.com. My name is XXXXX XXXXX X will assist you with your Android issues.
You can first try to take the battery out and put it back in.
Turn your phone on to see if it will boot in or will go to system recovery again.
tried that, same error
Please hold Home and Volume Down
First take battery out and put it back
Then hold Home button and Volume Down button
Press and release power button
ok will try
If you see the menu
select Reboot system now
if you don't see Reboot, find and select Fastboot
when i push volume down it scrolls down to sd card update. how do i select reboot system.
do you see reboot system?
use volume up to go up
volume down to go down
to select use power or home button
I'm on reboot system now and pressing power button nothing happened
try home button
pushed home button, shows triangle with exclamation mark in it
So the last resort would be doing a factory reset
i would be ok with that. so how do i proceed
Take battery out and put it back
HOLD Home button and Volume Down button
When you see the menu, release all button
select wipe data / factory reset
It will take about 3-5 minutes to reset.
what button do i push to select
ok, now I'm on confirm wipe screen, do a go to yes delete all user data
Please do so
it is doing something i think
box with arrow
still at that screen?
yes box with arrow
Please wait for couple more minutes
If still that screen, please take the battery out and put back in.
Do the same procedure again
Select delete/ clear cache partition first
Then wipe data/factory reset
Same screen still?
it is unfrozen and ask to set up new user
So it went past the other screen now asking to setup?
But it is not responding?
yes it is responding
Please setup as a new phone
After you got into home screen
Turn it off and turn it back on
See if it will boot in again.
Did you get into the Home screen yet?
yes it worked
I am glad I could help.
I would appreciate that you leave me a feedback after accept my answer.
Thank you for your help. Should I press Accept now.
will do, thanks again
Have a great night!