my kindle fire won't charge. It doesn't connect right at the plug.
Already Tried: Have tried at the plug to hold it at different angles. It connects for a few seconds, then goes off again.
Welcome to JustAnswer!My nickname is Todd and I will be the expert working with you today to help resolve your problem.Please follow the steps below: 1. Press and hold the power button on the bottom of the device for 20 seconds. 2. After the 20 seconds, release the power button. 3. Device will turn off, wait 1 minute, then turn on your Kindle.Please let me know if that works. If not, I'll provide you with the next step.If your problem is solved and you are satisfied with my answer, please do not forget to click "Accept" button, as this is the only way I am credited for helping you.Thanks for using JustAnswer!
Tried that and the unit came on long enough to say " that the battery was too low to restart and that we were suppose to reconnect with charger for 15 minutes before restarting. It constantly gives message over and over but never charges
It may take up to 4 hours to fully charge your Kindle Fire through the power adapter if the battery was completely drained.Turn off your Kindle and recharge it for minimum 30 minutes. After 30 minutes, (while still plugged in) press and hold power button for 20 seconds. Allow up to 3 minutes for the Kindle to reboot.
I actully tried thaqt last night "trying" to let charge all night. It kept rebooting on and off all the time without me touching it?
Looks like that your Kindle is defective. You have to contact Amazon customer service at 1-866-321-8851 in order to receive a new Kindle Fire for free. The returning shipment would be free as well.
Experience: Over 5 years of experience in Electronics support service.