this is not working. have taken sim card out cause it wants pin #. it keeps going to 'too many pattern attempts' and can not carry out the steps listed above. please suggest something else cause I can't get past 'too many pattern attempts' and request for google acct.
It is a pattern used to lock the phone
The phone was not turned off prior to problem
I was attempting to figure out the security pattern over and over until it locked down
The phone says that it is Downloading...
as well as 'Do not turn off target!!!' so I still can't carry out steps
what should I try now?
Have watched the video but can't get past problem stated above
Thank you for your help. Have succeeded in carrying out steps above and phone is now working again minus much valuable information. I will be in big trouble!!