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Kriptokrit
Kriptokrit, Technician
Category: Android Devices
Satisfied Customers: 3072
Experience:  Over 6 years of experience in Electronics support service.
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hi, I have a Samsung Galaxy Tab and am locked out due to too

Resolved Question:

hi, I have a Samsung Galaxy Tab and am locked out due to too many pattern attempts. Don't know anything about a google account. Any suggestions?
Submitted: 4 years ago.
Category: Android Devices
Expert:  Kriptokrit replied 4 years ago.
Welcome to JustAnswer!

My nickname is Todd and I will be the expert working with you today to help resolve your problem.

You will have to perform a factory reset of the device. Resetting will DELETE ALL DATA and reset the phone back to the state before you turned on the phone for the first time. SD card will not be affected.

To perform factory reset please follow those steps:
1. Power the device off.
2. Press and hold the Volume Up key and the Power key simultaneously to power on the device.
3. Release the Volume Up key and the Power key when the Samsung logo displays on the screen.
4. Use the Volume keys to select Recovery Console then press the Power key.
5. From the Recovery Console screen, use the Volume keys to select Wipe Data/Factory Reset then press the Power key.
6. Use the Volume keys to select Yes then press the Power key.
7. Once the Wipe Data / Factory Reset has completed, use the Volume keys to select Reboot System Now then press the Power key.
8. After a Wipe Data / Factory Reset has been performed, the device will need to go back through the activation and setup process.

Please check the picture below:
Picture - click here

Please let me know if you have any difficulties.

Do not accept my answer before we find solution for your problem. Thanks!
Customer: replied 4 years ago.
Have tried reset. First screen reads samsung Galaxy Tablet 10.1, Next screen says downloading. Just continues to cycle through these 2 screens. If I release the buttons just goes to sign in page with too many patten message
Expert:  Kriptokrit replied 4 years ago.
Thanks for the reply.

Please check the video below - click here
Kriptokrit, Technician
Category: Android Devices
Satisfied Customers: 3072
Experience: Over 6 years of experience in Electronics support service.
Kriptokrit and other Android Devices Specialists are ready to help you

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