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I have a Droid Motorola Razr, and after dropping it, my screen

 

Customer Question

I have a Droid Motorola Razr, and after dropping it, my screen will not turn on, the phone is on, but when I press the button on the side, the screen doesnt even light up, and I also noticed small cracks across the very bottom of the screen. Is there any way to fix this without replacing the entire phone?

 



Already Tried:
turning off by way of lock/volume buttons, and turning on, but no change

Submitted: 409 days and 12 hours ago.
Category: Android Devices
Value: $15
Status: CLOSED
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Expert:  SVITExperts replied 409 days and 11 hours ago.

Hi and welcome to JustAnswer.com.

My name is XXXXX XXXXX X will assist you with your Android issues.

So if you look on the glass surface, is it broken? Or just the crack on the bottom?

Customer replied 409 days and 11 hours ago.

the screen is intact except for a hairline crack running horizontally at the very bottom of the display screen, the phone itself works though, its just the display screen that won't light up

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Expert:  SVITExperts replied 409 days and 11 hours ago.

Looks like you need to replace the LCD screen. Here are the video to show you how to take apart your phone. You have to replace the whole LCD unit.

http://www.ifixit.com/Teardown/Motorola-Droid-RAZR-Teardown/7048/3

http://www.youtube.com/watch?v=78gJRP8NzRA

Here is the LCD unit you can buy to replace the screen:

OEM Motorola Droid Razr XT912 XT910 LCD Screen with Digitizer Assembly from USA

L43 OEM LCD Screen+Touch Digitizer Assembly For Motorola Droid Razr XT912 XT910

Customer replied 409 days and 9 hours ago.

Thank you for the answer! details exactly how and what I need to fix my phone, price is a little daunting though, but I guess it cant be helped with such a new smartphone

Accepted Answer

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Expert:  SVITExperts replied 409 days and 9 hours ago.

You are welcomed. Unfortunately, the cost to replace is pretty pricey.

Expert TypeAndroid Specialist
Category: Android Devices
Pos. Feedback: 91.4 %
Accepts: 1941
Answered: 3/27/2012

Experience: Support Android Devices

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