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Answers by Eric
Answers by Eric , Developer
Category: Android Devices
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Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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My Archos 101 tablet will not connect to our internet server

Resolved Question:

My Archos 101 tablet will not connect to our internet server and will not display the user
manual. Also I cannot find a SSID # XXXXX on our modem, or router.
Submitted: 4 years ago.
Category: Android Devices
Expert:  Answers by Eric replied 4 years ago.

 

Hi and thanks for using JustAnswer. My name is XXXXX XXXXX I will do whatever I can to help answer your questions.


I am very sorry that an expert has not gotten back to you about this yet. I understand many problems are time sensitive and may have already been resolved. If this is the case I can have the question closed for you.


If you have not resolved the issue, I will be glad to help, just let me know you still need assistance.

Customer: replied 4 years ago.
Yes, I still require a solution.
Expert:  Answers by Eric replied 4 years ago.

 

For you, here is the Archos101 User Guide. Now, about the wifi. Do this please.

 

  1. Open the Settings App
  2. Disable wifi
  3. Turn the Archos completely off
  4. Unplug your wireless router and wait 30 seconds
  5. Plug it back in, wait 2 minutes
  6. Turn the Archos back on
  7. Enable wifi

 

Are you able to see your wifi network in the list now?

 

Customer: replied 4 years ago.

I guess my archos is kapoot.

Jack

Expert:  Answers by Eric replied 4 years ago.

 

When you enable wifi on the Archos... does it show yo a list of any available wifi networks?

 

 

Expert:  Answers by Eric replied 4 years ago.

 

OK, then then its only one or two things. One, Its software related, and you can resolve it by doing a factory reset of the device. If that doesnt resolve it then the wifi radio in the device has become corrupt. The only option then would be to contact the seller and request a refund or exchange of the tablet due to hardware failure.

 

To reset the device:

 

  1. Open the Settings App
  2. Choose Privacy
  3. Choose factory data reset

 

 

Customer: replied 4 years ago.
Mr. Expert. WhenI open settings app there is no indication of "privacy"
Expert:  Answers by Eric replied 4 years ago.

 

In the Settings App, do you see an option called "Storage & SD card" or "Storage"?

 

 

Customer: replied 4 years ago.

Dear XXXXX,

There is a "reset media storage"(delete all your files..apps are not uninstalled).

also "mass storage file system format" (change the file system formatof the mass storage area).

I have selected:Windows/MacOS compatible.(FAT32)

 

I did not select :Large HD files support.(EXT3)

 

Not much help, am I?

Expert:  Answers by Eric replied 4 years ago.

 

Thats very strange as you are not seeing what should be there. I am going to do some research into your model and see what could be the issue, as there is no reason for this.

 

 

Customer: replied 4 years ago.
o.k. Eric. Appreciate it.thank you.
Expert:  Answers by Eric replied 4 years ago.

 

All I have found is that it should be exactly where I mentioned it, so I actually emailed one of yoru manufacturers reps, and am waiting to hear back from them.

 

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