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Nick H.
Nick H., Android Specialist
Category: Android Devices
Satisfied Customers: 8276
Experience:  Sr. Android Expert, Phone Tablet Repair Shop
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my phone wont send or receive mms messages

Resolved Question:

my phone won't send or receive mms messages
Submitted: 4 years ago.
Category: Android Devices
Expert:  Nick H. replied 4 years ago.
Hi and welcome to JustAnswer.com.

My name is XXXXX XXXXX I will assist you with your issues.

What is your phone make and model?

You can send or receive regular texts?

Who is your carrier? or are you using wifi to send MMS?
Customer: replied 4 years ago.
HTC Status

yes i can send and receive regular texts

AT&T

No I don't have wifi I am using my 3G network
Expert:  Nick H. replied 4 years ago.
Thanks for your info. If you try to sync did you get the error that server did not respond?
Customer: replied 4 years ago.
How do I sync it? what am I syncing it to?
Expert:  Nick H. replied 4 years ago.
sorry I mean If you try to send MMS, did you get the error that server did not respond?
Customer: replied 4 years ago.
It says message not downloaded generic network failure when I try to receive a message and it says unable to send after multiple attempts generic network failure when I try to send
Expert:  Nick H. replied 4 years ago.
Please contact AT&T support. This is what they can help you with. This issue is with your provider.

http://localization.att.com/loc/controller?ltype=contactus&return-path=http://www.att.com/econtactus/index.jsp&appid=ecomm
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