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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 4448
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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My Android phone says "Mobile network not available"

Resolved Question:

My Android phone says "Mobile network not available yet my wife's phone works. I reset the phone and took the battery out and put it back in but that didn't help. What do I do?

Submitted: 4 years ago.
Category: Android Devices
Expert:  Answers by Eric replied 4 years ago.

Hi and thanks for using JustAnswer.

Which make and model phone is it?

Customer: replied 4 years ago.

Samsung Model SCH -1510

Expert:  Answers by Eric replied 4 years ago.

Ok, You have the Droid Charge.

Please do this:

  1. Open the Settings App
  2. Choose Wireless & Networks
  3. Make sure Airplane Mode (flight mode) is not enabled
  4. Make sure "Mobile Data" is enabled
  5. Click on the Mobile Settings and make sure your network is set to "automatic"

Let me know if that does not resolve it, and if it does not... are you able to make calls, send texts, or simply just not able to have a data connection.

If you have any further questions or this solution does not resolve the issue, please feel free to let me know.

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