tried that randy no luck just the typing screen appears asking for me to type my password XXXXX please can you or someone help me again. thanks
Already Tried: everything that randy has told me i am in the uk not the states
Hi and thanks for using JustAnswer. My name is XXXXX XXXXX X will do whatever I can to help answer your questions.
Randy was on the right track, however the instructions he gave you were not for your Galaxy Y, they were for another Samsung phone.
Follow the steps below exactly, as they are for the Galaxy Y. I have the Y in front of me and just re-tested it to ensure they are the correct instructions and they worked without a hitch.