I have checked out the website and i have done the steps but it is still locked. I have tried more than 15 times to unlock my phone, is it possible to reset the settings from my google account?
I have just tried to unlock my phone after changing my password on gmail on the internet, but it does not work on my phone. It says 'too many password attempts' and 'invalid username and password'.
We can use the two step verification from google. Have a look at this video and let me know if you are OK with this then I can walk you thru it.
Let me know.
All data including third-party applications will be deleted from the Google Nexus S 4G. Once the wipe is complete, the phone will reboot to its factory fresh state.
Let me knoe how it goes please