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I have a new Targus AKB33USX Bluetooth Keyboard. I have tried

Resolved Question:

I have a new Targus AKB33USX Bluetooth Keyboard. I have tried repeatedly and cannot get the Keyboard to pair with the Vizio tablet. Chat with Targus tech was not successful and told to contact Vizio for pairing info. Can you help? Jimmy Taylor:XXX@XXXXXX.XXX; XXX-XXX-XXXX. Thank you; Jimmy
Submitted: 3 years ago.
Category: Android Devices
Expert:  Answers by Eric replied 3 years ago.

 

Hi and thanks for using JustAnswer. My name is XXXXX XXXXX I will do whatever I can to help answer your questions.




This is not the answer you want to hear, nor is it the one I want to give but its the truth none the less. The issue is neither the Bluetooth device, nor the phone. Whats happening is the two devices are running incompatible bluetooth drivers. They may connect temporarily as most bluetooth drivers are universal, however some commands are not recognized by all devices and any foreign command will kill the connection or prevent any connection at all.


This is a big issue with all the bluetooth devices now a days, which is why you see larger companies like Motorola and Samsung developing their own bluetooth devices to use with their smartphones as they know they will be compatible.

Your phone will automatically update its bluetooth drivers, which are a part of any OTA updates. If your device is having issues unfortunately all you can do is wait for an update that fixes it.
Both companies(BT and phone) will say "the other company" has an update, but its just not true. They just dont want to say "hey, right now its not 100% compatible and we might get it fixed with the next update".

Sorry for the bad news, I just didn't want you to keep hoping something would work and driving yourself crazy!





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Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 4445
Experience: Award winning Android Developer & part of the Cyanogen Development Team
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