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Engineer John C.
Engineer John C., Engineer
Category: Android Devices
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Experience:  Engineer
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My phone shows no service (have service here). When I reboot,

Resolved Question:

My phone shows no service (have service here). When I reboot, it locks up and says no service again. Help!
Submitted: 4 years ago.
Category: Android Devices
Expert:  Engineer John C. replied 4 years ago.
Hello, I am Engineer John C., I will be your expert today.

Which phone brand and model do you have? Please click the "Reply to expert" button below to let me know.

Thank you.
Customer: replied 4 years ago.

samsung droid charge 4g lte

Expert:  Engineer John C. replied 4 years ago.
What's the carrier? (AT&T, etc, etc)

And is it prepaid or postpaid?
Customer: replied 4 years ago.
vorizon. I know I am in a good service area. it is a post paid phone with unlimited minutes
Expert:  Engineer John C. replied 4 years ago.
OK, and of course it is currently paid, no late payments, etc?

Did you changed anything recently? like the OS update, etc, etc?

When was the last time you used it and worked fine?
Customer: replied 4 years ago.
no billing is ok my wife's phone on same plan working. It did install some updates the other day to the apps. and it has been messing up for a couple of days. to start with it showed no service and i restarted it and it fixed it. Now I restart and it will start up and find service then loose it again
Expert:  Engineer John C. replied 4 years ago.
OK, you can try calling 1-800-VERIZON to check if your phone account is OK.

If it is, then it seems the phone is defective, unfortunately.

You can take it to any Verizon store in order to check the hardware and replace it if necessary.

I wish I could give you better news but that is all there is.

Please note I do NOT work for Verizon so please do NOT leave me a negative feedback if you are not satisfied with them. Thank you

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