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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 4448
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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I have a Sylvania 7inch tablet it froze then was reset now

Customer Question

I have a Sylvania 7inch tablet it froze then was reset now turns on but only to the sylvania load screen and stays what do i have to do to fix it
Submitted: 4 years ago.
Category: Android Devices
Expert:  Answers by Eric replied 4 years ago.

Hi and thanks for using JustAnswer. My name is Eric and I will do whatever I can to help answer your questions.

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Which model tablet is it?

 

 

Customer: replied 4 years ago.
infotmic sylvania 7inch tablet from k mart
Expert:  Answers by Eric replied 4 years ago.

 

With its power off, if you hold down the volume down button and press the power button for two seconds and then release it, but continue holding down the volume down button... do you get a recovery menu?

 

 

Customer: replied 4 years ago.
there is no volume button just power and menu and reset the model # is synet7lp
Expert:  Answers by Eric replied 4 years ago.

 

How would you turn the volume up and down then

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?

 

There are always volume buttons.

 

 

Customer: replied 4 years ago.
im serious i did hold all the buttons and its said for afactory reset hit the right buttons then it says image recovery not found try sd card
Expert:  Answers by Eric replied 4 years ago.

 

Ok, then we need to find you a new firmware to put on the SD card and flash it.

 

I will see what I can find, and also see if I can get you the software and instructions you will need to reflash it.

 

 

Customer: replied 4 years ago.
that would be great
Expert:  Answers by Eric replied 4 years ago.

 

Which exact model is it? SYNET7LP?

 

 

Customer: replied 4 years ago.
thats it
Expert:  Answers by Eric replied 4 years ago.

 

Ok, I am going to find a good and non-corrupt firmware for you, and see if we can make it easy to flash it.

 

 

Expert:  Answers by Eric replied 4 years ago.

 

One more Q. Did it have 2.1 or 2.2 on it? Makes a big difference.

 

 

Customer: replied 4 years ago.
2.2
Expert:  Answers by Eric replied 4 years ago.

 

Ok, since you already have 2.2 on it, it makes this more difficult, but I am still looking for new firmware you can flash without permanently damaging the tablet.