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Curtis B.
Curtis B., Technician
Category: Agriculture and Farm Equipment
Satisfied Customers: 3108
Experience:  Technican turned service manager on multiple lines of equipment and rental equipment.
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Second opinion] - we have a deer310c backl, loader and

Customer Question

Second opinion] - hi we have a john deer310c backl
JA: What is the complete model and serial number of your machine?
Customer: hoe loader and getting no chaerge atm
JA: Are you fixing this yourself? What have you tried so far?
Customer: we have put a new 65 AMP alternator on
JA: Anything else you want the agriculture mechanic to know before I connect you?
Customer: we have two lose wires atm and the battery is not chargeing we had it chargeing but then it stoped i need the wireing diorgram or to n know where the two wires should go
JA: OK. To minimize me, please click the down arrow at the top right corner of this box.
Customer: can we talk as my tyyping is pore
Submitted: 22 days ago.
Category: Agriculture and Farm Equipment
Expert:  Jeremy replied 21 days ago.

My name is ***** ***** I will assist you with your question today.

I'm an independent contractor and I don't get paid until a rating has been made.

We can go back and forth as needed to help resolve the issue you are having. Follow ups are free after ratings, so rate in confidence!

I don't normally work on these, but I can give it a shot if you'd like. Did you still need assistanve with this? Did you want me to try or do you prefer to wait on a tech that knows these pretty well?

_______________________________________________________________________________

You want a 5 star service and I want to provide a 5 star service. Please consider that I don't know your skill level as well as I can't see, touch, smell, hear the vehicle/machine in question. Please provide as much detail as possible and I will provide as much back.

Once an answer is provided, you should see a rating screen. Please rate my personal service to you. The ratings are my personal feedback, they are not the site feedback.

Thank you for allowing me to assist you through Just Answer!

Jeremy

Customer: replied 20 days ago.
Jeremy: We solved the problem, thank you for your e-mails. Ash, Tom and Lynda
Expert:  Jeremy replied 20 days ago.

I will send this to customer service for you.

Thanks for the follow up.