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Curtis B.
Curtis B., Technician
Category: Agriculture and Farm Equipment
Satisfied Customers: 3165
Experience:  Technican turned service manager on multiple lines of equipment and rental equipment.
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My transmission is in neutral but the starter will not turn

Customer Question

My transmission is in neutral but the starter will not turn over -- all I hear is the click of a solenoid when I turn the key on
Submitted: 5 months ago.
Category: Agriculture and Farm Equipment
Expert:  Don replied 5 months ago.

hi there my name is don i will try to help you on this

do you have a fully charged battery ?

did this happen all of a sudden or been happening over time

if you turn you lights on do they go dimmer when you turn to the start position

Customer: replied 5 months ago.
1st time ever -- occasionally if I don't have it in neutral it will click when I turn the key on but I just adjust the shifter & it starts right up--
No
Customer: replied 5 months ago.
Did u receive my answer
Expert:  Don replied 5 months ago.

Hi there yes i did sorry was reading your response

have you tried holding the key in the start position and moving the shifter ?

Customer: replied 5 months ago.
Customer: replied 5 months ago.
same results
Customer: replied 5 months ago.
The shifter is very smooth -
I can shift into each gear & to neutral --
Customer: replied 5 months ago.
Any suggestions
Expert:  Don replied 5 months ago.

try this and get back to me

have some one turn the key to the start position and hit the starter with a hammer to see if it turns over you may have a dead spot there

the other thing would be to jump the solenoid and see if it turns over

make sure you are in neutral when you do this

Customer: replied 5 months ago.
Will try & get back to u in a few
Customer: replied 5 months ago.
Nothing helped ??
Plenty of spark if I touch the red lead on the solenoid to ground ?
Customer: replied 5 months ago.
What's next ??
Customer: replied 5 months ago.
Don ??
What do I do next ?
Customer: replied 5 months ago.
Apparently this can't be figured out via email ?
Please make sure I am Not charged for those 2 questions u asked me --
It's been 45 minutes & have not heard back from you...
Customer: replied 5 months ago.
Since I have not heard back from u I assume u have no suggestions ...
I am Not Happy with this service !
Expert:  Don replied 5 months ago.

sorry was away at work

did you jump across the solenoid ?

Expert:  Don replied 5 months ago.

Hi Again

you donot get billed for any questions and you have the choice of when to pay only when an answer is found that you are satisfied with it

so if you have jumped the solenoid and the starter did not engage i would say that you should get the starter tested

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