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thebesthonda
thebesthonda, ASE MasterTechnician
Category: Acura
Satisfied Customers: 783
Experience:  26 years experience
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Radio code, No manual and nothing in the glove box, Mdx 03,

Customer Question

Hey
JA: Hi. What is your issue regarding?
Customer: Radio code
JA: Has the battery been recently disconnected? Have you checked the manual or the glove box for the radio code?
Customer: No manual and nothing in the glove box
JA: What is the model/year of your Acura?
Customer: Mdx 03
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: I need radio code
JA: Anything else you want the mechanic to know before I connect you?
Customer: Hi
JA: Hi. What is your issue regarding?
Customer: I need navigation code
Submitted: 4 months ago.
Category: Acura
Expert:  Jared D replied 4 months ago.

Hi,

To retrieve your radio and nav codes we will need the complete VIN and the serial number from the radio. I can walk you through how to get the serial number from the display. What does the radio display say right now? CoDe?

Customer: replied 4 months ago.
Radio its fine , i need navigation code
Customer: replied 4 months ago.
Navigation system code
Expert:  Jared D replied 4 months ago.

Oh ok. Do you have the navigation unit's serial number?

Expert:  Jared D replied 4 months ago.

The navigation system serial number label is located on the control unit. This is where the removable DVD is stored.

Customer: replied 4 months ago.
Dhb24000260
Customer: replied 4 months ago.
Thats the number?
Customer: replied 4 months ago.
Hello
Customer: replied 4 months ago.
Expert:  Jared D replied 4 months ago.

Oh I'm sorry I thought you were still getting me the vin. I stepped away for a second.

Expert:  Jared D replied 4 months ago.

I'll need the whole vin to get the code.

Expert:  Jared D replied 4 months ago.

The way acura sets up their system I might need the radio serial too, but I'll let you know when I enter the nav serial and vin if an error message comes back.

Customer: replied 4 months ago.
I have the radio code, i just need navigation code
Customer: replied 4 months ago.
I bought a use navigation system ,
Customer: replied 4 months ago.
i need the code for it
Expert:  Jared D replied 4 months ago.

Oh, well that's a different story. You might need to take it to the dealer and have them pull the code off of the unit it self. I can try getting it from their database using your vin, but they use the vehicle vin and then match that up to the serial number. If the vin and the serial don't match it will give me an error or a message to contact honda/acura.

The unlock code is stored in the navigation unit it self, but you will need a acura/honda scan tool to get it out.

Customer: replied 4 months ago.
I get the code but doesn't work
Expert:  Jared D replied 4 months ago.

I'm sorry. What do you mean?

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