Acura Repair Questions? Ask a Mechanic for Answers ASAP
Hello my name is***** am an ASE Master Technician and I am glad to help you out with your question.
I need the vin and serial number. To get the serial, turn key on. Make sure radio is off. Press and hold 1 and 6 buttons then press the power button on the radio. The number will display on the screen.
Your radio code is 13552
Disconnect both battery cables (positive and negative) and hold them together for 15 minutes. Then reconnect one at a time, positive first then negative. This should reset the system.
The system did not give me a nav code. Does the radio code I gave you work for the radio? Have you looked in the maintenance history book in the glove box?
It should be on the 2nd page.
You might have to use a jumper wire.
Remove both from battery and touch them together, positive to negative.
Buttons 1 to 6
Simply enter the code on the radio, it will say error 1 if not entered correctly.
There may be a separate nav code, but its not giving the nav code on the website to get the codes. Sometimes this will be on a small card in the glove box, otherwise its written in maintenance history if you have it.
Yes, each letter in the word error represents a digit 13552, 5 letters=5 digits.
You need to start with no letters of the word error showing on the display.
If it beeps it means its resetting and telling you to start over.
I will opt for another expert to help shortly, We tried, but I have no more ideas.
Welcome to Just Answer My name is***** here to help you with your problem. Ok lets back up a little. first the navi code is seperate from the radio code and it is 4 digits . To get this code you will need to remove the DVD unit in the trunk and give me the serial number from the white tag on the bottom of the unit. Then I can get the code. The radio code must be put in from the correct starting place . So disconnect the battery for a few min until the radio reads "code" again then press the preset buttons on the radio in order of the code . The beep is the end of the sequence so you should not hear it until the last number is ***** in. Here are a couple of videos that show how
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Does it say code when you start? if you input the whole code does it say ERR ? I can check that you have the correct code in the morning when the site opens up. Press 1 and 6 again and give me the whole code with the letters if there are any.
Did you watch the video I sent you? does it look the same as when they put the code in? Did you press 1 and 6 to get me the numbers again
there is no reset button just the code , I think you might have the wrong code that is why I wanted the letters and numbers from the radio again. Also I need the navigation serial number to get you the navi code.
Ok, you have the correct radio code . Turn the radio "on" the screen should say CODE . If it does try again using the radio preset buttons just like the video I sent you says . tell me what the screen says after you put the entire code 13552 in one time